Returns & Exchanges

At Allertons, we want you to be completely satisfied with your beauty and grooming purchases. If you are not entirely happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.

3

Ship to Allertons

Affix the provided return label to your package and drop it off at any authorized postal location; please retain your tracking receipt for confirmation.

4

Processing and Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing